Error Message When Trying to Flag a Sentence

Cloze2Kyoto · August 9, 2020, 2:13am

Keep getting an error message when trying to flag a sentence that says it worn submit. Anybody else with this issue? iPhone using chrome.

mike · August 12, 2020, 10:57am

Thanks for letting us know and sorry for the trouble! What’s the error message say? If you see it again might you be able to post a screenshot?

Cloze2Kyoto · August 12, 2020, 12:19pm

Thanks if it does it again today I’ll take a screenshot!

Cloze2Kyoto · August 13, 2020, 12:00am

Update it seems to be working now, have been able to flag sentences without issue.

alanf_us · January 17, 2021, 3:48pm

I see this occasionally, too (using the web version with Firefox/Windows and Chrome/Android). Is it possible that the error only occurs with sentences that we have already flagged? I suspect this may be the case because (1) sometimes it happens to sentences that I can’t remember whether I’ve already flagged and (2) once it happens with a particular sentence, it keeps happening with that sentence.

Here’s an example of a Russian → English sentence for which I see the error:

Посольство не предоставляет убежище политическим {{беженцам}}.

I can’t remember whether I flagged it earlier.

mike · January 18, 2021, 11:22am

Thanks for letting us know! We’re having some trouble reproducing the issue for sentences that have already been flagged. Do you recall in what collection you saw/reported Посольство не предоставляет убежище политическим {{беженцам}}.? If it should happen again might you be able to post or send us a screenshot?

alanf_us · January 18, 2021, 11:55pm

Sorry, I don’t know which collection it came from. Yes, if it happens again, I will post or send you a screenshot.

alanf_us · January 22, 2021, 4:56pm

Here’s a screenshot:

Text: Гнилое дерево не годится на столбы, подлый человек не годится в {{начальники}}.

Translation: Rotten wood is not suitable for pillars, a vile person does not fit into superiors.

I’m not sure whether I’ve flagged this sentence in the past. I might have.

As you might be able to see from the screenshot (if you enlarge it, or squint), I was recommending that the translation be changed to “Rotten wood is not suitable for a pillar; a vile person is not fit to be a manager”, which it is at Tatoeba now.

This is on Firefox/Windows. I also saw a similar error with other sentences twice on Android/Chrome, but wasn’t able to take screenshots.

alanf_us · January 25, 2021, 8:11pm

Got it again:

Text: {{Контраст}} сразу же бросается в глаза.

Translation: The contrast immediately springs to eyes.

I don’t think I’ve ever reported an error for this sentence, since I would have fixed the sentence at Tatoeba at that time.

UPDATE: I ran into this yet again. It seems to happen at least once a day for me.

UPDATE: Got it yet again:

Мне нужна комната с двумя .

I am looking for room with twin beds. [sic]

morbrorper · February 7, 2021, 12:54pm

I have given up reporting errors, since I always get only a generic error message. This is using the browser; I haven’t been using the app in a long while.

mike · February 8, 2021, 10:23am

Thanks for letting us know! We’re still having a bit of trouble reproducing. We’ve updated the error message to show some more info - could you please post another screenshot should it happen again?

morbrorper · February 9, 2021, 8:49am

This happened when I was reporting bad audio for “Semplicemente girati.” in Italian from English.

mike · February 9, 2021, 10:29am

Thanks for letting us know! Do you recall which collection you were playing?

morbrorper · February 9, 2021, 1:12pm

Well, since Review All still doesn’t tell me which collection a sentence comes from, I’m sorry I cannot tell. Hint, hint

Update: I actually think that’s the problem, that Review All perhaps doesn’t have a link back to the source collection.

alanf_us · February 9, 2021, 7:43pm

Another example:

Sentence (Russian to English): Многие люди пишут о своей {{обыденной}} жизни.

It’s probably from the “>50,000 Most Common Words” group, but I encounter it during “Review All”.

I often click on the link that says “This sentence is originally from Tatoeba. Please click here to update it there” in order to report the problem to Tatoeba before I try to report it to Clozemaster. I wonder whether people who are unable to reproduce the problem are not clicking on that link first. It’s also possible that they’re not using “Review All”.

mike · February 11, 2021, 10:57am

Thanks for all the help! We put up a potential fix - we were able to reproduce the issue when playing Review All. Please let us know of course if you get the error message again.

alanf_us · February 16, 2021, 11:28pm

I didn’t run into errors with any of the five or so sentences that I flagged after you announced the potential fix. Previously, I would have probably seen at least one. This is encouraging.